You should get in touch with your agent to report this case, and they will get in touch with Betfair's fraud department to do any checking's needed in your account. On the other hand Orbit Exchange answered to my email saying Please do note that we don't have direct access to any customer's account, due to our business model that includes only working via agents. BetInAsia is blaming Orbit for this inconvenience (I have saved all my emails and live chat with them). Still no funds have been retrieved and also I haven't been sent that IPs' list which I have asked more than 40 days ago. I have also asked them to provide me with a complete list of the IP addresses which logged in to my account on the 24th of September. I contacted with BetInAsia a couple of hours after I realised what had happened on my account and they promised to do their best to retrieve my funds. My account at Orbit Exchange was created by BetInAsia. Orbit Exchange is totally powered by Betfair, they display exactly the same markets as Betfair does, using Betfair's liquidity, but it is considered as a white label company.

It looks shady and suspicious, don't you think? The same bet is displayed with totally different odds in these sections. There is an odds disparity in the 'My Bet' and 'My Account Statement' section in my Orbit account, concerning that particular fake bet, as you can see in the following screenshots.

On the 24th September 2024, while I wasn't even online, a fake bet (2900 euros) was put by someone else on my Orbit Exchange account on the following cricket game

Sports betting app fake money